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HCAHPS /
Patient Satisfaction:
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PHYSICIAN-NURSE PATIENT SATISFACTION TRAINING FOR HCAHPS IMPROVEMENT
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Patient
satisfaction results rely on a number of interrelated
factors:
- the quality of the communications that exists
between the physician, the nurse, and the patient, which
effects...
- the quality of the relationships that are
created between the physician, the nurse, and the patient,
which effects...
- teamwork, cooperation, and the collective motivations of
the clinical group to achieve the highest quality of care in
the eyes of the patient.
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We offer a paradigm shifting approach to improving patient
satisfaction scores by focusing in on the three majors areas of
human behavior; an elegantly simple approach that looks at the
use of power, control, and influence within the clinical
team.
Our program is offered in variety of formats based on the
needs of our clients. Online, classroom, team meeting, and
keynote speaker based training options are available.
Contact
us to discuss your specific needs.
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PHYSICIAN-NURSE PATIENT SATISFACTION TRAINING FOR HCAHPS IMPROVEMENT
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