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HCAHPS / Patient Satisfaction:
Physician Training
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PHYSICIAN-NURSE PATIENT SATISFACTION TRAINING FOR HCAHPS IMPROVEMENT

Patient satisfaction results rely on a number of interrelated factors:

  • the quality of the communications that exists between the physician, the nurse, and the patient, which effects...
  • the quality of the relationships that are created between the physician, the nurse, and the patient, which effects...
  • teamwork, cooperation, and the collective motivations of the clinical group to achieve the highest quality of care in the eyes of the patient.

 

We offer a paradigm shifting approach to improving patient satisfaction scores by focusing in on the three majors areas of human behavior; an elegantly simple approach that looks at the use of power, control, and influence within the clinical team.

Our program is offered in variety of formats based on the needs of our clients. Online, classroom, team meeting, and keynote speaker based training options are available.

Contact us to discuss your specific needs.

 

PHYSICIAN-NURSE PATIENT SATISFACTION TRAINING FOR HCAHPS IMPROVEMENT